Location: Bengaluru

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Designation: Senior Content Writer

Position: Full-Time

Experience: 6 to 8 Years

Location: Bangalore

Education: Journalism, Mass comm preferred. Or Language major with relevant experience

We are looking for a dynamic content creation and messaging powerhouse to represent AscentHR’s branding efforts. AscentHR is a boutique HR consultancy and advisory firm with roots in payroll processing and compliance management. As you join our team, you will become part of a flat-structured organization, people-centered, delivery-led company culture and hone on cross-functional expertise.

Role Expectations:
• Research industry-related topics
• Represent our company with a comprehensive understanding of our offerings, SLAs, image, and vision
• Prepare well-structured drafts using digital publishing platforms
• Create short as well as long-form content such as blogs, case studies, whitepapers, and authored articles
• Interview industry professionals and incorporate their views in blog posts
• Edit and proofread written pieces before publication
• Work with SEO professionals to internalize keyword research and use SEO guidelines to optimize content as needed
• Identify customers’ needs and recommend new topics
• Update our websites as needed
• Collaborate with designers & social media specialists to produce advertisements, promotional campaigns, and creation of targeted advocacy groups or reputation management campaigns as needed
• Develop a vision for the brand image and brand voice

As a content writer, you will be responsible for:
• Improving and safeguarding the company’s image in social networks and media
• Creating fresh content or repurposing existing collateral for distribution in media statements, social media, and mass media channels
• Reviewing the need for the creation of long-form content to relate with blogposts, newsletters, authored articles in the public domain, and social media posts
• Building content for posts that establish and maintain our domain authority in discussion groups, townhalls, awards submissions, and panel
discussions.
• Creating internal and external direct mailers, creative promos and reputation building campaigns for us and our subsidiaries as required

Requirements:
• Proven work experience of 6-8 years as a Content Creator, Copywriter or similar role
• Portfolio of published articles
• Excellent writing and editing skills in English
• An ability to fact-check long-form content pieces
• Familiarity with SEO
• Bachelor’s degree in Marketing, English, Journalism or relevant field
• Exceptional project management skills with an ability to plan and deliver on multiple tasks in tandem
• Excellent presentation, communication, and interpersonal skills
• A positive and enthusiastic persona who can interview employees, external parties, and stakeholders to glean data and create engaging write-ups

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Designation: .Net Developer

Position: Full-Time

Experience: 4-5 Years

Location: Bengaluru

At AscentHR, we are proud to be recognized as one of the leading providers of HRO services. We offer state-of-the-art HCM solutions and managed payroll, along with compliance and advisory services. Our vision is to provide an exceptional user experience to our clients, driven by our passion for constantly innovating our products and services that are built on cutting-edge technology. 

Our ultimate goal is to deliver products and services that help our customers create an effective HR strategy that promotes an unsurpassed employee experience, while seamlessly managing the complexities of multi-location, multi-country payroll, and labour policies that comply with all extant regulations. 

When you join our team, you become part of a flat-structured organization, which is dedicated to a people-centric, delivery-led company culture. You will work amidst an intellectually curious, progressive team that will help you hone cross-functional expertise. So, if you are ready to be part of an innovative and dynamic team, we invite you to join us at AscentHR.

Job Summary:
Our team is currently seeking an experienced .Net Developer to join us. An ideal candidate for this position is someone with 4-5 years of relevant experience in developing and maintaining software applications using C# and .NET Core. The candidate should be able to develop, code, test, and debug modules using various software development metrics and best practices. Good communication skills to interact and collaborate with cross-functional teams are prerequisites for this role.

The candidate must have the ability to work independently and confidently, and should be able to develop and maintain our finance/ERP/ reporting systems. In summary, this role requires you to have an in-depth knowledge of .Net development.

Once selected, you will be part of the Technology team and you will be reporting to an IT Manager. You will be primarily responsible for contributing towards the development and maintenance of our mission-critical finance/ERP/ reporting systems.

Role Expectations:
• Ability to liaise and collaborate with various business teams for functional specifications, requirement gathering, and development of software solutions.
• Should possess strong skills in C# and .Net core frameworks.
• Should have knowledge of and experience implementing & improving processes around CI/CD (Jenkins) & DataDog.
• Other additional good-to-know concepts include Docker, K8s, microservices, and usage, test-driven thinking, and developing good software (using SonarQube metrics for instance).
• Demonstrate excellent communication skills while interacting with various teams across the organization.
• You will need to be adaptable and flexible to work as per business requirements, and respond positively to changes.
• This is a full-time and onsite only position.

Role Responsibilities:
• Implement database designs using Entity Framework (Postgres).
• Work with various external connector libraries (RESTful, SFTP, CSV, etc.) to integrate systems and APIs.
• Apply AWS concepts such as S3 and RDS while developing cloud-based solutions.
• Review code and debug software applications leveraging best coding standards and practices.
• Develop high-quality code using CI/CD pipelines, and work with cross-functional teams to enhance these pipelines.
• Take responsibility for addressing and resolving defects in software modules.

Job Requirements:
• Bachelor’s / Master’s Degree in Computer Science, Engineering, or related IT field
• Thorough knowledge of C# and .Net Core.
• Hands-on experience with .Net development, and Entity Framework (Postgres desirable).
• Knowledge of containerization technologies, and microservices, and AWS concepts (S3, RDS) is a plus.

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Designation: DevOps Engineer

Position: Full-Time

Experience: 4-5 Years

Location: Bengaluru

At AscentHR, we are proud to be recognized as one of the leading providers of HRO services. We offer state-of-the-art HCM solutions and managed payroll, along with compliance and advisory services. Our vision is to provide an exceptional user experience to our clients, driven by our passion for constantly innovating our products and services that are built on cutting-edge technology. 

Our ultimate goal is to deliver products and services that help our customers create an effective HR strategy that promotes an unsurpassed employee experience, while seamlessly managing the complexities of multi-location, multi-country payroll, and labour policies that comply with all extant regulations. 

When you join our team, you become part of a flat-structured organization, which is dedicated to a people-centric, delivery-led company culture. You will work amidst an intellectually curious, progressive team that will help you hone cross-functional expertise. So, if you are ready to be part of an innovative and dynamic team, we invite you to join us at AscentHR.

Job Summary:
Our team is currently seeking an experienced DevOps Engineer to join us. An ideal candidate for this position is someone with 4-5 years of relevant experience in infrastructure as a code including Docker and Kubernetes (preferred). The candidate should be familiar with various cloud platforms such as AWS, Azure, and Google Cloud with expertise in AWS Cloud management. Good communication skills to interact and collaborate with cross-functional teams are prerequisites for this role.

The candidate must have the ability to work independently and confidently, and should be able to contribute towards designing and deploying cloud-native apps in the finance/ERP/ reporting domain. This role requires you to have an in-depth knowledge of containers, especially K8s and should have hands-on experience in various CI/CD tools, specifically Jenkins.

Once selected, you will be part of the Technology team and you will be reporting to an IT Manager. You will be primarily responsible for contributing towards the development and maintenance of our mission-critical finance/ERP/ reporting systems.

Role Expectations:
• Ability to liaise and collaborate with various business teams for functional specifications, requirement gathering, and development of software solutions.
• Should possess strong skills Shell scripting and strong proficiency in Python and Golang.
• Other additional good-to-know concepts include twelve-factor app methodology, DORA metrics, and Google SRE principles to run production systems.
• Demonstrate excellent communication skills while interacting with various teams across the organization.
• You will need to be adaptable and flexible to work as per business requirements, and respond positively to changes.
• This is a full-time and onsite only position.

Role Responsibilities:
• Develop and manage infrastructure in Kubernetes.
• Contributes towards integration and configuration of Application Performance Monitoring (APM) tools, specifically Datadog.
• Troubleshoot technical issues and perform RCA for production errors.
• Design, implement, and maintain CI/CD pipelines, and work with cross-functional teams to enhance these pipelines.
• Build CI/CD pipelines with GitHub Actions adhering to our SDLC policies.

Job Requirements:
• Bachelor’s / Master’s Degree in Computer Science, Engineering, or related IT field
• Thorough knowledge of containers with expertise in Kubernetes
• Expertise in Jenkins
• Expertise in Datadog
• Familiar with GitHub

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Designation: Senior Technical Writer

Position: Full-Time

Experience: 7-10 Years

Location: Bangalore

At AscentHR, we are proud to be recognised as one of the leading providers of HRO services. We offer state-of-the-art HCM solutions, managed payroll, compliance, and advisory services. Our vision is to provide an exceptional user experience to our clients, driven by our passion for constantly innovating our products and services built on cutting-edge technology. We aim to deliver products and services that help our customers create an effective HR strategy that promotes an unsurpassed employee experience while seamlessly managing the complexities of multi-location, multi-country payroll, and labour policies that comply with all extant regulations.
 
When you join our team, you become part of a flat-structured organization dedicated to a people-centric, delivery-led company culture. You will work amidst an intellectually curious, progressive team that will help you hone cross-functional expertise. So, if you are ready to be part of an innovative and dynamic team, we invite you to join us at AscentHR.

Job Summary:
Our team is currently seeking an experienced senior technical writer proficient in developing user-assistance artefacts. This role requires someone dedicated, skilled, and passionate about producing top-quality technical documentation. Exceptional English language skills and a keen eye for detail are prerequisites.

The successful candidate must be motivated to create an array of user assistance products, which include product demos, online help, integration manuals, and admin manuals. They should be capable and driven to oversee the documentation tasks from beginning to end.

To be considered for this position, you should have between 7-10 years of technical writing experience, allowing you to bring a wealth of knowledge and expertise to the table. Additionally, you should demonstrate excellent project management abilities, as you will be responsible for managing a range of documentation projects simultaneously. If you have the experience and drive to excel in this position, we would love to hear from you.

Role Expectations:
• Single sourcing, XML-based writing, and exceptional language skills.
• Demonstrate excellent communication skills in interactions with various teams.
• An ability to ask the right questions and build information networks.
• An ability to build lasting relationships with SMEs and absorb inputs and information quickly.
• You must be adaptable and flexible to work as per business requirements and respond positively to change.
• The role is based in Bangalore and is full-time.

Role Responsibilities:
• Participate in Product and Feature Development discussions and understand the documentation requirements.
• Plan, research, write and edit existing or new product or workflow-related changes in the user guides.
• Gather inputs from the SMEs and write manuals, technical specifications, and process documents.
• Work closely with the configuration, implementation and other cross-functional teams to ensure technical accuracy and functional insights as part of deliverables, which include online help, integration documentation, and product demo videos.
• Coordinate with the development team to provide textual or instructional inputs on the user interface. A degree of familiarity with usability and UX writing would be an added advantage.
• Coordinate changes to documentation and communications.

Job Requirements:
• A graduate degree in any field, and familiarity with Human Capital Management (HCM), and payroll software.
• 7-10 years of experience delivering user assistance documentation for Software-As-A-Service (SaaS) products.
• Familiarity with MSTP and Chicago Manual of Style, documentation version and release management.
• Hands-on experience with at least one or more tools & methodologies such as DITA, MS Office Suite, Adobe FrameMaker, HATs, and demo video tools.
• Familiarity with Agile methodology is an added advantage.

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Designation: Sr Trainer – Learning & Development

Experience: 3-4 years

Qualifications: Bachelor’s degree from an accredited university in Learning and Development or proven experience.


About Us
We are a solutioning firm with a consultative approach in our DNA. At AscentHR, we come to work every day to enable organisations nurture their human capital through seamless workflows and processes.
Streamline custom HR workflows from pre-hire to retire. Integrate time, attendance and leave management using our robust HCM solution. Solve bottlenecks at every step with our experiential solutions.
Today at AscentHR, we partner with various organisational teams from HR Operations to Finance to anyone who has a stake in creating a hassle-free and law-abiding entity.
With our consultative approach, we handhold you through your organisational objectives, and even help you discover the immediate needs of your HR function to carefully tailor our solutions that truly transform your people practice.
We not only stand by the traits, we enthuse –
Adaptability. Accountability. Accuracy.

Job Description:
If you love challenge, have experience in driving innovative approaches to learning & development in fast paced operational environments, we want you in our team !
Your role will,be to support the learning needs of all employees. You will be essentail to the growth and success of AscentHR and our team members, from our associates to senior leaders.

Qualification/Experience:
• 3 – 4 yearsof experience in L&D/ Training. Managing end to end training activities.
• A completed Bachelor’s degree from an accredited university in Learning and Development or proven experience.
• Excellent presentation and communication skills fo the purpose of knowledge transfer and skill development – both in classroom and tutorial settings.
• Ability to think creatively and contribute to process simplification/improvement at a team level.
• Experience measuring and reporting on business impact of training initiatives.
• Experience in designing learning and development programs from the ground – up
• Comfortable in working in a fast paced environment where continuous innovation is required and ambiguity is constant.
• Passionate self starter, decisive and able to move with speed to implement ideas.
• Industry certifications in L&D as appropriate
• Experience using eLearning development tools
• Familiarity with online learning and learning technologies
• Experience with video design and development
• Excellent skills in generating training related reports and tools
• Excellent communication, training and learning skills
• Excellent people management and networking skills

Addition but not compulsory:
• Knowledge of HR functions like payroll and compliance
• Knowledge on QMS/ISMS process

Responsibilities:
• Deliver training that follows company methodology, and matches to the skills required by clients.
• Regularly co ordinate with the Training Manager regarding all training activities.
• Identify training needs of NHT and existing employees and accordingly scheduling and conducting Soft Skills training programs.
• Conduct periodic TNA to develop new training or modify and improve existing programs.
• Network with departments on effectiveness of training
• Coach and mentor Trainers, Executives, TLs and Managers
• Track domain training and improve trainee lifecycle in learning
• Track evaluation, feedback and effectiveness scores
• Analyse all training related activities for newly joined and existing employees
• Follow-up pre-work and post-work activities for each employee
• Updates all training records on a timely basis
• Maintains records in such a way that permits easy access
• Handle session on Soft Skills and behavioral Skills
• Captures audience’s interest through interactive skills irrespective of roles / designations
• Training effectiveness measurement

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Designation: HR Business Partner

Experience: 8-10 years

Minimum Qualification: MBA(HR)

Reports to: Manager / Head – HR

Key Expectations:
Capacity planning
• Manpower Budgeting to meet the business target of AscentHR India. -Initiate, Design and Implement manpower planning and budgeting process to ensure deployment of right skill for right job.
• Headcount Budgeting, Budget creation, Manpower Approval
• Deployment Decision and Capacity Management
Induction & Confirmation
• Ensure every new employee is inducted in the most professional manner and create a positive on-boarding experience
• Conduct, analyze and report on improvement areas for new employee experience by completing 30-60-90-Day Pulse Checks and feedback to Business stakeholders for improvements
• Ensure timely Confirmation Appraisal and Probation Extension / PIP as required
• Monitor progress of PIP and improvements and enable the right steps to get the employee to be confirmed
Performance Management
• Coach and Train People Managers to own and drive a high-performance culture.
• Ensure the steps of the Appraisal process below is calendarized and completed within timelines communicated quarterly, Half-yearly or annually as the case may be.
• Set Goals/KRAs (Self & Manager), Sign-Off & Approval
• Self-Assessment & Manager Assessment
• Arriving at Final Rating and Normalization process completion
• Promotion Nominations, Potential Assessments completed in time and within
policy guidelines
• Enable Compensation Increments and Promotions as per salary change
cycle norms.
Reward & Recognition
• Design Retention Plans and initiatives for niche and critical skills
• Drive and ensure the Rewards & Recognition programs are enabled as per
timeline and ensure smooth, seamless and consistent process of the R&R
programs
• Receive feedback on the R&R programs and modify and communicate as
appropriate
Succession Planning
• Enable succession planning for Critical Positions
• Deliver a Potential Assessment methodology and complete Succession
Assessment
• Identify strengths and Gaps in Competency for the identified successor role
through the 3×3 Performance – Potential Matrix
Employee Engagement & Experience
• Conduct Employee Engagement surveys and action plan low-scoring areas
• Design and drive engagement initiative of programs that enables retention of
capable and high performing people
• Attract and build a world class human resource team to partner with
business to support in meeting business goals.
• Position AscentHR India as a dream company to attract best talent.
• Internalize a “living the culture and Values” behaviour in every person at
AscentHR India.
People Performance & Capability Development
• Set department objectives/KPIs and review, assess and provide feedback on
ongoing performance of department
• Set and manage Key Result Areas (KRAs) /Key performance indicators
(KPIs) / Goals for direct reports and provide periodic feedback on
performance
• Manage poor performance for team early in the year and put in place a
performance improvement plan for poor performers

Ownership for:
• Manpower planning and recruitment process.
• Design and roll out of employee engagement survey.
• Action specific programmes to address low scoring engagement areas.
• Roll out of retention programmes-Rewards and recognition, growth, team culture etc.
• Role Expectation, Performance measures, High potential assessment, Grading and Levelling, promotion process, Capability Development (Identified Areas)
• HR Org. Structure, HR capabilities and HR team growth-Measuring HR Service and support –Quality of Delivery and Quality of Service.
• Employer Brand with educational institutions and talent Market.
• Communication and roll out of AscentHR India Culture and Value programme / Initiative.
• HR Automation, Prioritisation and Implementation
• Capability Development Performance & Consequence management of direct reports

Measures of Success:
• Budgeting to be completed by December each year. – On Time/Delay.
• As per agreed Service Level (SLA)
• Agreed timeline VS Actual Timeline.
• Target No. VS Actual No.
• No. of non-confirmations VS Total recruitment.
• Performance Rating > Satisfactory for all new hires.
• At least two engagement survey in a year.
• Engagement Survey Score Target Vs. Actual.
• No. Initiative from Engagement Survey implemented
• No. of recognition programme roll out for team member/ Staff.
• Score on role expectation, measures and promotion process.
• 100% of All job role has clear expectation.
• 100% Completion of appraisal process within agreed timeline.
• Increase Capability index – target Vs Actual
• HR services satisfaction score. (Target VS Actual)
• Completion and go live of Identified HR modules.
• No. Of Educational institution collaborated with AscentHR India for different kind of projects.
• Quarterly “living the value” awareness session and award programmes.

Functional Competencies Expected:
• Conceptual knowledge of HR and People Behaviour.
• Exposure to Software/IT organization.
• High analytical and problem-solving capability
• Making hard/tough decision
• Strategic Thinking.

Behaviors Expected:
• Achieving Results
• Strategic and Customer Perspective
• Thinking and Decision Making
• Personal Effectiveness
• Coaching/Supervising Others
• Leading and Influencing People
• Building collaborative partnerships
• Trusted Advisor
• Innovation
• High Impact communication
• Trusted Advisor
• High empathy
• Non-hierarchical

Unique Skills Expected:
• Ability to work with people of multiple cultures

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Designation: Senior Software Developer – RDBMS / PB / Sybase

Experience: 2-6 years

Qualifications: BE / MCA / Btech

Prerequisites:
• He / she should be good in analytical skills
• Communication skills – Good
• The role could involve in either Development or Support (This would be mentioned at the time of hiring)

Role & Responsibilities:
• Training will be provided on PB / Sybase
• Domain training would be provided.
• Would either handle Support or development.
• Candidate should have strong working knowledge of PowerBuilder / SQL
• Responsible for development, maintenance and support.
• Should have strong knowledge of SQL .
• Should have worked on projects related to any database.
• If the projects are related to HR domain that is an added advantage.
• Knowledge in Sybase or any other database is a plus point.
• Should be good in handling the team

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Designation: Senior Executive – IT Infra (Windows)

Experience: 7-8 years of relevant field

Qualifications: Diploma or Bachelor’s degree in Computer Science or a related field

Skills:
• Advanced Knowledge on windows OS / office application
• Advanced Knowledge on networking, Mail client & Antivirus
• Knowledge on Printer & scanner installation
• Advanced Knowledge Domain Controller , File Server, Mail Server & Web servers
• Patch Management
• Backup, Restoration & Restoration process
• Monitor & Manage Mail Server, AV Server, Mobile Management
• Fundamental knowledge of networking concepts
• Knowledge of computing infrastructures
• TCP/IP and routing protocols
• DNS management

Responsibilities:
• Advanced trouble shoot on Server OS, Applications
• Monitor & Trouble shoot on Mail Server , Antivirus , office apps
• Branch office – Support, trouble shoot & monitor
• Trouble shoot on networking tool
• Monitor Backup & Restoration process
• Configuration , trouble shoot & monitoring of Server s
• Advanced activities on servers – Mail, Web, Domain, File & Backup Servers
• Asset management
• Server Log monitoring & trouble shoot
• Handle L2 escalation calls
• Trouble shoot & monitor security incident
• Monitor & Guide juniors
• Ensure / adhere IMS related process
• Monitor & trouble shoot of BCP/DR
• License management
• Responsibility for documenting the configuration of the system
• Hands-on technical troubleshooting capabilities
• Ability to work independently under minimal supervision
• Familiarity with server management and monitoring tools
• Exceptional critical thinking and problem solving ability
• Strong interpersonal skills to assist non-technical individuals with complex technical issues
• Ensuring that the network infrastructure is up and running
• Support VPN clients
• MDM & DLP Management.

Certification: Windows and other IT Certification is plus